The Sea Horse Ranch Administrative offices are located on the premises, offering villa management, staff management and property rental services, including 24-7 concierge services.
We offer property management in accordance to your individualized needs, whether you are a fulltime resident or frequent visitor, maintaining a private home or rental villa.
For anyone who wishes to engage us for property management, we provide bill payment services, and provide detailed monthly statements for every income and expense. We deliver supplies once a week on an as needed basis for house cleaning, gardening, lawn and pool care, as well as procure replacement parts and appliances in Puerto Plata, Santiago, or Santo Domingo as the situation warrants.
Our company has a housekeeping program which allows you to sign up for the level of service you require, but more importantly allows you to have a housekeeper without being directly responsible for any injuries or illnesses, health benefits, and termination rights. We will supervise all staff including pool service, gardening service, or other individual staff.
Even if you will be doing most of your own management, we highly recommend the use of our services in your first years of home ownership in the Dominican Republic while you learn the idiosyncrasies of the Dominican laws and being an employer in a foreign country.
There are many steps involving renting a property, the following is a general overview of our responsibilities and commitment to renting your property while protecting your investment.
- Keeping the villa in optimal condition for discerning clients
- Advertising the property on our website as well a multiple 3rd party sites
- Managing the rental calendar
- Corresponding with all potential clients and agents, and filtering clients
- Coordinating airport transfers, and extra services such as chef or babysitting, restaurant recommendations and special requests
- Personally greeting each client and orienting them to their vacation villa and environs
- Providing full service concierge, available 24-7
- Collecting rental fees and deposits, managing check out.
- Maintaining an updated inventory of villa furnishings
- Ensuring the clients have a great time and become repeat customers!
We appreciate the trust deposited in us and we take seriously our commitment to maintaining and supervising your property in a professional and individual way.